General

Do you do custom engraving?
No, we currently do not have an engraving machine at our facility.  It's easy to find a local jewelry shop who engraves or a trophy engraving shop to cu...
Fri, 12 May, 2017 at 3:30 PM
The silver ring I bought has turned my finger green or black, Why?
Don't panic, the ring is solid sterling silver (92.5% Silver).  This "green finger effect" is a reaction between the acidity content of your s...
Fri, 12 May, 2017 at 3:31 PM
Do you do custom jewelry designs?
Yes, we enjoy bringing perfect piece of jewelry you been envisioning to life.  Please contact us for a price estimate.  Paul is only able to take on a certa...
Fri, 12 May, 2017 at 3:31 PM
Can I wear the GollumTM Gold One RingTM on my finger?
We don't suggest it.  The ring is cast in bronze which can oxidize and turn green with constant contact from your finger and the sweat from your hands. ...
Fri, 12 May, 2017 at 3:32 PM
Can I order items with different gemstones than offered on the website?
Yes, please contact us for prices and availability.  These are considered Special Order Items and are not returnable or refundable.  We are also willing to ...
Fri, 12 May, 2017 at 3:33 PM
If I order the wrong size, can I exchange the ring?
Use the Return Item form in My Account to begin the process. We will contact you for payment of the resize/exchange fees. Alchemy England rings have a $...
Fri, 12 May, 2017 at 3:48 PM