Use the Return Item form in My Account to begin the process. We will contact you for payment of the resize/exchange fees.


Alchemy England rings have a $ 10.00 exchange fee for wrong size. This covers return shipping of the item.


For BJS, Inc rings there is a $20.00 resizing charge for silver rings and a $50 charge for gold rings.  Charges include return shipping charges within the United States (additional shipping charges apply to address outside the US, please email us for the total charges).   


In either case, you should mail the ring back in a well padded and insured package.  We do not replace or refund jewelry lost or stolen in the mail when returned for resizing.  Make sure to include proof of purchase, your new ring size, your name, return shipping address.